Refund and Returns Policy for SavePariz

Effective Date: December 2, 2024

At SavePariz, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a straightforward refund and returns policy to ensure a smooth shopping experience.

1. Returns Eligibility

You may return most items within 30 days of the date of delivery for a full refund or exchange. To be eligible for a return, the following conditions must be met:

  • The item must be in its original, unused, and unopened condition.
  • The item must be returned with its original packaging, labels, and receipts.
  • Certain items such as electronics, personal care products, and clearance items may not be eligible for return. Please review product details for specific exclusions.

2. How to Return an Item

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer service at [email protected] or call 931-445-0832 to request a Return Merchandise Authorization (RMA) number.
  2. Return Shipping: Once your return is authorized, ship the item back to us using a trackable shipping method. Please ensure the item is securely packaged to prevent damage during transit.
  3. Refund or Exchange: After we receive your return and inspect the item, we will process your refund or exchange request. Refunds will be issued to the original payment method.

3. Refunds

Once your return is processed, a refund will be issued to your original payment method within 7-10 business days. Please note that shipping charges are non-refundable unless the return is due to an error on our part.

  • If your item was purchased using a discount code or during a promotion, the refund will be based on the final price paid.
  • In cases where items are returned damaged or missing parts, we reserve the right to reduce the refund amount.

4. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 7 days of receiving the item. We will either send you a replacement or issue a full refund, including return shipping costs.

5. Non-Returnable Items

Certain items are not eligible for return or exchange. These include:

  • Items marked as final sale or clearance.
  • Opened or used items, such as electronics, personal care products, or items with hygiene seals.
  • Gift cards, downloadable products, and software.

Please check the product description for any specific exclusions before purchasing.

6. Exchanges

If you would like to exchange an item, you can return the original item and place a new order for the desired product. Shipping costs for exchanges will be your responsibility unless the exchange is due to a mistake on our part (e.g., incorrect or defective items).

7. Shipping Costs

Customers are responsible for the return shipping costs unless the return is due to an error by SavePariz (such as receiving a damaged or incorrect item). We recommend using a trackable shipping service for all returns, as we cannot guarantee receipt of the item.

8. Contact Us

If you have any questions regarding our refund and returns policy, or if you would like to initiate a return, please contact us:

  • Email: [email protected]
  • Phone: 931-445-0832
  • Address: 1820 Chenoweth Drive, Crawford, Tennessee, United States